This course is designed for “go-to” front-line staff, managers, and directors in government who want to improve their organizations. Graduates are practitioners in the methodology that will be able to lead and manage process improvement projects in government. Practitioners will be able to apply Lean tools and techniques which are enriched by Six Sigma and Theories of Constraint (TOC) methodologies.
This is a Socratic and dynamic course which encourages questions, discussion, and serendipitous learning.
Previous graduates have returned to their government organizations to lead improvement projects which have:
Course creators, David Johnson and Alfredo Mycue, are practicing experts who have led many major successful improvement projects. They are a credentialed Lean Six Sigma Black Belt and Master Black Belt, as well as TOC Jonahs with Masters’ in Public Administration.
This course’s approach to process improvement in government combines the very best aspects of Lean, Six Sigma, and the Theory of Constraints.
By combining these methodologies practitioners can focus on all critical aspects of process improvement:
The course’s combined curriculum and methodology ensures that improvement efforts reach their maximum potential.
While the course provides to graduates certain critical components of the philosophy of Lean, Six Sigma, and Theory of Constraints, the GQI course focuses primarily on the practical application of these tools.
This is neither an introductory course nor a philosophy course.
This is a “how-to” course for government professionals that want to return to their organizations and implement meaningful change in their organization. Course attendees will be given process improvement tools/techniques which graduates will use to re-engineer and strengthen their systems.
The class is split into 4 – 5 person groups to work real challenges brought to the class by the students. Graduates will return to their organizations with actionable change strategies they can quickly begin to implement. Below is a sampling of major course topics: